Terms of service

ElfDrive is committed to protecting the privacy and personal data of its customers and website visitors. We process all personal data confidentially and implement appropriate technical, organizational, and security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

Personal data is collected and processed solely for the purpose of:

  • processing and fulfilling your orders;
  • arranging shipping and delivery;
  • providing customer support;
  • complying with applicable legal obligations;
  • improving our services and website functionality.

We do not sell your personal data to third parties. Personal information is shared only with trusted service providers where necessary to process your order (such as shipping companies, payment service providers, hosting providers, or other contracted partners), or where disclosure is required by applicable law.

Applicable Legislation

ElfDrive processes personal data in accordance with the applicable legislation of the European Union, including but not limited to:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR);
  • Directive 2002/58/EC (ePrivacy Directive), as amended;
  • Any applicable national data protection legislation implementing or supplementing the GDPR.

Data Processing Principles

Personal data is processed lawfully, fairly, and transparently. We collect only the information necessary to provide our services and retain personal data only for as long as required by applicable legal obligations or for the purposes for which it was collected.

When browsing the ElfDrive website, certain technical information may be collected automatically, including your IP address, browser type, device information, and website usage statistics. This information is used exclusively for security, analytical, and statistical purposes.

If required by law, personal data may be disclosed to competent public authorities.

Marketing Communications

If you subscribe to our newsletter, your email address will be processed solely for sending promotional communications and updates. You may unsubscribe at any time by using the unsubscribe link included in every newsletter or by contacting us directly.

Your Rights

Under the GDPR, you have the right to:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion of your personal data (“Right to be Forgotten”);
  • request restriction of processing;
  • object to certain processing activities;
  • request data portability where applicable;
  • withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at:

support@elfdriveshop.eu

We aim to respond to all privacy-related requests within the time limits required by applicable law.

Cookies and Currency Detection

Our website uses cookies to improve your browsing experience. By using our website, you consent to the use of cookies as described in our Cookie Policy.

To display prices in your local currency, third-party services may temporarily process your IP address to determine your approximate location. Your selected currency may be stored in a session cookie, which is automatically deleted when you close your browser.

Acceptance of this Privacy Policy

By accessing or using the ElfDrive website, placing an order, or creating an account, you acknowledge that you have read, understood, and accepted this Privacy Policy and our Terms and Conditions.